The COVID-19 pandemic has impacted how healthcare is delivered nationwide and touches virtually every service that managed care plans provide to their members. At BeneLynk, our services have needed to adapt to this new reality. Possibly the most impacted area has been that of dually enrolled Medicare Advantage members. BeneLynk’s Social Determinant of Health (SDoH) outreach helps dually enrolled Medicare Advantage members keep their Medicaid benefits. Advocating for members