James oversees all BeneLynk government relations functions with government entities, military Veteran service organizations, and clients, partnering with stakeholders to ensure alignment and mitigate issues that inhibit improved health outcomes for the Veteran member population.

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James worked at Humana for more than 17 years and led their award-winning Veteran & Military Spouse Hiring Program. The program recruited National Guard, Reservists, military retirees, Wounded Warriors, transitioning Veterans, and military spouses through outreach strategies.

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James also proudly serves as the tenth State Command Chief Master Sergeant for the Kentucky National Guard. Chief Tongate is the key advisor to Kentucky’s Adjutant General and his staff on all matters influencing mission readiness, training, promotion, retention, professional development, utilization, health, morale, welfare, and assignment policy affecting all enlisted Airmen and their families. James began his service in 1986–1991 with the active-duty U.S. Air Force, then served in the KY Army National Guard as a Military Intelligence Analyst before transferring into the KY Air National Guard in December 1997, where he remains today.