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Veteran Lynk

Identify and capture medical records for members being treated at the VA

People who have served in the United States Armed Forces deserve the best from their health plan. Veterans' service is a meaningful part of their life story, a piece of their healthcare puzzle, and a keystone to a wide variety of benefits available through the Department of Veterans Affairs and other sources. As the industry's leader in serving Veterans, BeneLynk impacts social risk factors by retrieving documentation of VA care directly from the VA for those in your population who have served in the military. Then, we link members with a wide array of Veteran-specific benefit programs. 

Older hands crossed over the top of an American flag

Veterans in Medicare Advantage

For those members who receive some of their healthcare through the Department of Veterans Affairs (5% of Medicare Advantage members), BeneLynk retrieves documentation of the care those members receive directly from the VA.

22% of Medicare Advantage members are Veterans of the United States Armed Forces. 


Seals of 6 military branches
Seal of the Department of Veterans Affairs


5% of Medicare Advantage members use the VA for their medical care. 

Our Process

Care provided by the VA to Medicare Advantage members is not systematically communicated to Medicare Advantage plans. We help close gaps in care and improve coordination of care by:

  • Identifying Veterans from the broader population

  • Securing member authorization to communicate with the VA

  • Retrieving charts from VA facilities across the country

  • Providing comprehensive charts to our Medicare Advantage customers

Areas of Impact

Clinical Management

Member Experience

Risk Adjustment

Stars and HEDIS

Veteran member benefits include:

  • VA sponsored Veterans benefits

    • VA healthcare

    • Service-connected disability

    • Veterans pension

    • Aid and attendance

  • Transportation (VA and general)

  • Utility and housing payment benefits

  • Independent living support programs

  • Isolation prevention programs

  • Telephony and data benefits

  • Nutrition

Man with leg prosthetic in military uniform sitting at a desk and typing on a computer.

BeneLynk is committed to our nation's Veterans, providing career opportunities and by helping the Veteran-members of our managed care clients to access the benefits they have earned.

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"Across the entire Benelynk organization, we recognize that

each person, no matter their circumstance, has inherent value

and importance."

                                    ~ James Tongate

                                    Vice President, Government Relations 

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