Your Provider and BeneLynk

1619 NW 136th Avenue D100, Sunrise, FL 33323
Monday - Saturday, 8 a.m. - 1 a.m. EST
Call toll-free: 833-836-0103

Your provider has teamed up with BeneLynk to offer expert education and assistance for a variety of programs to help you make ends meet! We understand that staying healthy takes more than just seeing your doctor. We know patients face difficulties in affording necessities like prescriptions, insurance copays, and other monthly fees.

Patients have saved thousands of dollars each year with BeneLynk’s help. Thanks to our collaboration with your provider, this help is free to you!

Frequently Asked Questions

Living in a world where scams lurk around every corner can make it hard to trust. It's natural to be cautious and want to protect ourselves. With BeneLynk, you can feel confident and secure knowing that we have your best interests at heart. You can rest assured that you're in safe hands. If you still have questions, you can always call your provider!

Who is BeneLynk?

We are professional and caring advocates who understand government programs. Our services are paid for by your provider and come at no cost to you. Our goal is to help you access more benefits so you can live your healthiest life.

Where is BeneLynk located?

BeneLynk’s main office is in Sunrise, Florida; however, our team works nationwide to assist patients in all 50 states + DC.

Will this affect my healthcare benefits?

No, your Medicare healthcare benefits won’t change; however, you might be able to get other government programs that could save you money.

Is BeneLynk free?

Yes! These services are free to you. Your provider has teamed up with BeneLynk to help you with enrollment or re-enrollment into government programs. BeneLynk works with you to see what programs you might qualify for, completes the Medicaid or Medicare Savings Program applications for you, and makes enrolling in cost-saving state and government programs easy.

The Medicare Savings Programs and Medicaid will pay your Part B premium . You might also qualify for additional Medicaid programs from the state.

What is the Authorization of Assistance form?

The Authorization of Assistance (AoA) form lets us assist you if needed with limited actions on your behalf - only regarding your Medicaid renewal. These actions might include:

  • Getting another copy of your Medicaid renewal form
  • Filling out state forms
  • Helping you get proof of your answers
  • Contacting the Medicaid office to check your renewal date or current coverage

If you ask us for help with your Medicaid or Medicare Savings Program application or renewal, we will use your signed form to prove that we have permission to help you. Unless you contact us for help, the form just stays on file.

What is a Medicare Savings Program?

A Medicare Savings Program (MSP) is a federally funded program administered by each state. It will pay your Part B premium <$174.70 in 2024>.

There are four Medicare Savings Programs:

  • Qualified Medicare Beneficiary
  • Specified Low-Income Medicare Beneficiary
  • Qualifying Individual
  • Qualified Disabled & Working Individuals
What is Medicaid?

Medicaid is a federally funded program administered by each state. Medicaid will pay your Part B premium <$174.70 in 2024>. Depending on your state, it might also pay for any deductibles and copays and provide additional benefits such as dental, vision, or transportation.

What is Extra Help or LIS?

The Extra Help program from the Social Security Administration is a federal program that helps people with limited income and assets lower the cost of their covered medications.

What is Medicaid renewal?

Once a year, your state Medicaid agency will require you to fill out a renewal form to make sure you are still eligible for the program you are enrolled in.

<The COVID-19 pandemic put this on hold for a few years. Since April 2023, state Medicaid agencies require enrollees to complete this annual renewal again.>

Why do you need to verify my identify every time you call me?

BeneLynk and your provider want to protect your privacy, especially when discussing important topics such as your health and finances. It is also required by the Centers for Medicare & Medicaid Services (CMS).

Is this a scam?

No! Your provider wants to help you get the most healthcare benefits available to you. Many of these programs are unknown to patients or have complicated applications. BeneLynk is an expert at helping people to enroll in these programs. We know this is an industry that bombards you with ads, solicitations, phone calls, spam, and scams. If you have any concerns about the legitimacy or credibility of BeneLynk, please reach out to your provider directly.

Can you speak to my caretaker instead of me?

We are happy that you have someone to help you. If you can provide us with authorization to speak with them, we would gladly work with them. We care about your privacy and the safety of your information, so we just need to make sure they are the right person to speak to on your behalf.

I am nervous about sending you my documents. Can you still help me to submit the applications?

Yes! We can send you the application and a list of documents that need to be included. You can mail them to your state Medicaid agency or drop them off in person.

What is an authorized representative?

An authorized representative (as it relates to BeneLynk's services on behalf of your provider) is our Government Relations department, led by Vicki Jessup. They will act on your behalf to help you enroll or renew your Medicaid or Medicare Savings Program application. Their authorization is limited to:

  • Getting another copy of your Medicaid renewal form
  • Filling out state or federal applications and forms for Medicaid or Medicare Savings Programs or the renewal of these programs
  • Helping you get proof of your answers
  • Contacting the Medicaid office to check your renewal date or a recently submitted application
  • Representing you in a fair hearing if the state has erroneously denied your application or renewal
Who is Vicki Jessup?

Vicki is our Vice President of Quality Assurance and Government Relations. She brings over 20 years of experience with Medicaid policy and enrollment experience to BeneLynk. She is a subject matter expert in Medicaid pathways and application/renewal requirements in all 50 states and D.C. Vicki ensures that BeneLynk processes are aligned with all state requirements and federal changes.

Over the prior decade, Vicki worked for Wisconsin’s Department of Health Services (DHS) as the Medicaid/SNAP Eligibility Policy Section Chief. She led the state’s efforts to expand Medicaid eligibility, streamline enrollment and renewal procedures, redesign state decision notices, and implement telephonic signatures, among many other projects.